List of ISDN Cause Codes with Descriptions

By Nishant Rane

Updated on:

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In the telecommunications industry, Cause Codes are critical for diagnosing and resolving call failures, disconnections, and other network issues. These codes provide detailed reasons for why a call did not complete successfully, making them invaluable for network engineers, telecom professionals, and IT administrators.

This blog provides a comprehensive and SEO-optimized guide to Cause Codes, including their descriptions, related blogs, and trending insights. Whether you’re troubleshooting network issues or preparing for a telecom certification, this guide will serve as your ultimate resource.

What Are Cause Codes?

Cause Codes are numerical values used in telecommunications to indicate the reason for a call’s failure or termination. They are part of various signaling protocols, such as ISDN (Q.931), SIP (Session Initiation Protocol), and SS7 (Signaling System No. 7). These codes are transmitted in signaling messages and are critical for:

  • Troubleshooting: Identifying the root cause of call failures.
  • Network Optimization: Improving network performance by addressing recurring issues.
  • Customer Support: Providing accurate explanations for call disruptions.

List of Cause Codes with Descriptions

Below is a comprehensive list of Cause Codes along with their descriptions:

Cause CodeDescription
1Unallocated (Unassigned) Number – The dialed number is not in use.
2No Route to Specified Transit Network – The call cannot be routed.
3No Route to Destination – The call cannot be routed to the destination.
6Channel Unacceptable – The requested channel is not acceptable.
16Normal Call Clearing – The call was terminated normally by either party.
17User Busy – The called party is busy (e.g., engaged in another call).
18No User Responding – The called party did not respond to the call.
19No Answer from User – The called party was alerted but did not answer.
21Call Rejected – The call was rejected by the called party.
22Number Changed – The dialed number has been changed.
27Destination Out of Order – The destination is not functioning.
28Invalid Number Format – The dialed number is incomplete or invalid.
29Facility Rejected – The requested service or facility is not available.
31Normal, Unspecified – The call was cleared for an unspecified reason.
34No Circuit/Channel Available – No free channels are available for the call.
38Network Out of Order – The network is temporarily unavailable.
41Temporary Failure – A temporary issue prevented the call from completing.
42Switching Equipment Congestion – The network switch is overloaded.
43Access Information Discarded – Access information was discarded.
44Requested Circuit/Channel Not Available – The requested channel is busy.
47Resource Unavailable, Unspecified – A resource is unavailable.
50Requested Facility Not Subscribed – The user does not have the required service.
57Bearer Capability Not Authorized – The requested bearer service is not authorized.
58Bearer Capability Not Presently Available – The requested service is temporarily unavailable.
63Service or Option Not Available, Unspecified – The requested service is unavailable.
65Bearer Capability Not Implemented – The requested bearer service is not supported.
66Channel Type Not Implemented – The requested channel type is not supported.
69Requested Facility Not Implemented – The requested facility is not supported.
81Invalid Call Reference Value – The call reference is invalid or unrecognized.
88Incompatible Destination – The destination is incompatible with the request.
95Invalid Message, Unspecified – The received message is invalid.
96Mandatory Information Element Missing – A required field is missing.
97Message Type Non-Existent or Not Implemented – The message type is invalid.
98Message Not Compatible with Call State – The message is inappropriate for the current call state.
99Information Element Non-Existent or Not Implemented – The information element is invalid.
100Invalid Information Element Contents – The contents of the information element are invalid.
101Message Not Compatible with Call State – The message is inappropriate for the current call state.
102Recovery on Timer Expiry – The call was cleared due to a timer expiry.
111Protocol Error, Unspecified – An unspecified protocol error occurred.

Why Are Cause Codes Important?

  • Faster Troubleshooting: Cause Codes help network engineers quickly identify and resolve call failures.
  • Improved Network Performance: By analyzing these codes, telecom providers can optimize their networks and reduce call drop rates.
  • Enhanced Customer Experience: Understanding these codes enables better customer support and communication.
  • Compliance and Reporting: These codes are essential for regulatory compliance and generating network performance reports.

How to Use Cause Codes for Troubleshooting

  • Analyze the Code: When a call fails, check the Cause Code in the signaling message.
  • Refer to Documentation: Use this guide or official documentation to understand the code.
  • Take Action: Address the underlying issue, such as reconfiguring the network or contacting the service provider.
  • Monitor Trends: Track recurring codes to identify patterns and improve network performance.

Related Blogs and Resources

To further enhance your knowledge of Cause Codes and related topics, explore these blogs:

SEO Optimization for This Blog

To ensure this blog ranks high on search engines, here are some SEO best practices:

  • Primary Keyword: “List Of CAUSE CODE WITH Description” – Use this keyword in the title, meta description, and throughout the blog.
  • Secondary Keywords: “Cause Codes”, “Telecom troubleshooting”, “Call failure reasons”, “ISDN Cause Codes”.
  • Internal Links: Link to related blogs on your website (e.g., Understanding ISDN).
  • External Links: Link to authoritative sources like ITU-T Q.931 documentation.
  • Image Optimization: Include an image with alt text like “Cause Codes Infographic” and link it to the blog.
  • Meta Description: “Discover the complete list of Cause Codes with descriptions. Learn how to troubleshoot call failures and optimize your telecom network.”
  • Header Tags: Use H1 for the title, H2 for section headings, and H3 for subsections.
  • Mobile Optimization: Ensure the blog is responsive and loads quickly on mobile devices.

Infographic: Cause Codes at a Glance

Cause Codes Infographic

Conclusion

Cause Codes are an indispensable tool for anyone involved in telecommunications. By understanding these codes, you can troubleshoot call failures more effectively, optimize your network, and enhance customer satisfaction. This guide provides a comprehensive and detailed overview of all Cause Codes, making it a valuable resource for telecom professionals.

For more in-depth knowledge, explore the related blogs on UCAdmin and stay updated with the latest trends in telecommunications.

Internal Links:
Understanding ISDN
Top 10 Telecom Protocols
Troubleshooting ISDN Call Failures

External Links:
ITU-T Q.931 Documentation
Telecom Glossary

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